We take pride in offering clients diverse and innovative dining solutions. Corporate Responsibility forms the backbone of our promise to deliver exceptional service to our customers.

Our Story

Founded in 1992 as a strategic initiative for Ceylon Tobacco Company (CTC), SuperServ has evolved into Sri Lanka's premier industrial catering partner. Today, we empower the nation's workforce by serving over 150,000 nutritious meals daily, backed by a dedicated team of 1,350+ professionals and uncompromised ISO 22000 safety standards.

Uncompromised Hygiene

Strict adherence to GMP, HACCP, and ISO 22000 standards to ensure food safety.

Mass Scale Capacity

State-of-the-art kitchens capable of producing over 150,000 fresh meals every day.

Nutritional Balance

Menus expertly designed to boost workforce energy and productivity.

SuperServ Story

Food is Our Passion

Food is a gesture of love that brings us together. It's an expression of who we are and what we celebrate. The business of food becomes a noble deed with our utmost determination of Energizing the Sri Lankan Workforce.

Food is a captivating journey, deeply woven into the cultural fabric of a nation. Led by dynamic individuals, our team of skilled professionals and chefs are committed to enhancing the experiences of our clients. Whether it's the bold, spicy curries of our homeland or the exquisite flavors of international cuisine, SuperServ is prepared to satisfy every craving.

Our Building Blocks

At SuperServ, our Building Blocks steer every action, from strategic decisions to daily interactions with customers and teammates. Our values, deeply embedded in SuperServ's history, heritage, and character, empower us to fulfil our mission.

Vision

To become the leading provider of innovative, sustainable food solutions and support services in Sri Lanka, while adding value to our customers, employees and shareholders.

Mission

We, at SuperServ are committed to offering novel, sustainable and affordable food and service solutions with consistent quality by means of operational excellence and continuous improvement that would inspire our people, delight our customers while meeting shareholder expectations.

Values
Customer First
Honesty, Respect & Integrity
Empowerment through Accountability
Equal Opportunities
Learning Culture
Humility
Cohesiveness & mutual trust

Key Milestones

From our humble beginnings as a catering wing for Ceylon Tobacco Company in 1992, to becoming Sri Lanka's largest industrial catering provider, every milestone marks our unwavering commitment to excellence and growth.

Key Milestones

Our People & People Map

People are at the heart of everything we do. Our workforce, drawn from diverse backgrounds, is our core strength and the driving force behind our mission. We employ over 1350 people in 50+ locations island wide.

Our dynamic work environment is supported by an effective training, development, and engagement policy. In a business such as ours, people are at the heart of delivering excellent service. We operate a specific "PEOPLE MAP" implemented across our business locally to ensure consistency in operating practices and to empower every individual pushing beyond limits.

People Map

Ethical Business Conduct

SuperServ is committed to the highest standards of ethical business conduct. Our code of ethics guides every interaction with clients, suppliers, Government Institutions and team members, ensuring transparency, fairness, and accountability throughout our operations.

Ethical Business Conduct

Our Board of Directors

Our Board of Directors brings together decades of diverse leadership experience across finance, operations, culinary innovation, and strategic management to guide SuperServ's continued growth and excellence.

Board of Directors

Senior Management

Our Senior Management team translates SuperServ's strategic direction into everyday operational excellence, guiding teams across service delivery, quality assurance, planning, procurement, finance, and customer partnerships.

Senior Management Team

Cluster Management

Our Cluster Management team coordinates day-to-day operational excellence across multiple client locations, ensuring consistent service standards, responsive leadership, and reliable food service delivery throughout our network.

Cluster Management Team